Joshua Mercado

Professional Services Engineer at OpenDrives

Joshua Mercado is a professional with extensive work experience in various technical roles. Joshua is currently working at OpenDrives as a Professional Services Engineer. In this role, they are responsible for providing post-sales services, implementing and integrating new systems, project management, system optimization, workflow optimization, and customer support transitioning.

Prior to their current position, Mr. Mercado worked at Equus Computer Systems as a Server Technician and later as a Production Engineer. Joshua'sresponsibilities included custom hardware and OS installation, raid configuration, hardware troubleshooting, and training other technicians. Additionally, they managed OS automation deployment for companies like Netflix, Level3, and Trustwave.

Earlier in their career, Joshua served as a System Administrator at Fuhu, Inc, where they maintained AWS accounts, deployed and maintained EC2 and S3 servers, provided corporate and remote support, managed network security, and ensured network uptime. Before that, they worked as a Network Manager at both TargetCast Networks and Medical Capital, where they were responsible for data center maintenance, network management, and server administration.

Overall, Joshua Mercado has a strong background in technical roles, showcasing their expertise in system administration, network management, hardware installation, and project implementation.

Joshua Mercado attended California State Polytechnic University-Pomona where they obtained a Bachelor of Science degree in International Business. Joshua also attended the University of Nevada-Las Vegas, but no specific degree or field of study was provided.

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Timeline

  • Professional Services Engineer

    January, 2022 - present