Jay Araga is an Operations Director with 19 years of experience in the Business Process Management (BPM) industry, including 10 years in Operations Management. They have held various positions, starting as a Level 1 Technical Support Representative at SYKES and advancing to roles such as Operations Manager at Infosys BPM and currently as Director of Operations at OPENLANE. Jay earned a Bachelor of Science in Computer Science from De La Salle University - Dasmariñas. They are recognized for their ability to manage large teams and drive operational efficiency through strategic initiatives and training development.
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