Suriavarman Gannason

Suriavarman Gannason has a diverse work experience history. Suriavarman started their career as an IT Support Trainee at IJM Corporation Berhad in 2008. Suriavarman then joined HP as an IT Support Specialist, where they provided technical assistance to users of Agilent's Technologies. After that, they worked at Digi Telecommunications as a Trainee in the Network Planning Rollout department, where they were responsible for data migration and verification processes.

In 2011, Suriavarman Gannason joined Panama Technology Sdn Bhd. Suriavarman initially served as an IT Technical Support Specialist, handling technical and administrative support for core business operations. Suriavarman later took on the role of Team Lead, where they supervised a team and managed projects. Finally, they became the Operation Manager, overseeing daily operations, managing teams, setting KPIs, and handling recruitment.

Since 2018, Suriavarman Gannason has been working at OpenLearning Limited. Suriavarman started as a Customer Experience Advocate - L2 Technical Support, providing support to customers. Currently, they hold the position of Customer Success & Onboarding Advocate, focusing on customer success and onboarding processes.

Overall, Suriavarman Gannason has a strong background in IT support and customer service, with experience in technical troubleshooting, team management, and project coordination.

Suriavarman Gannason holds a Bachelor of Technology - BTech degree in Cyber/Computer Forensics and Counterterrorism from UNITAR International University. In addition to this degree, they have obtained various certifications. In August 2009, they received the Certified Ethical Hacker certification from EC-Council. Furthermore, they also obtained the certification in Fundamentals in Computer Forensics, Information Security & Network Security from the same institution in August 2009.