Kavita Yadav

Kavita Yadav is an accomplished Service Delivery Lead at Openmind Networks since March 2022, with a strong background in operations and technical support across various prominent companies. Previous roles include Operations Lead at Concentrix, Service Delivery Assurance for Google EMEA at Wipro Limited, and Service Consultant for Vodafone Global Enterprise. With experience in service delivery performance and customer support, Kavita has effectively managed SLAs and KPIs, as well as provided technical assistance in diverse sectors, including healthcare and telecommunications. Kavita holds a Bachelor of Science in Biotechnology from Pune University and recently completed a Diploma in Project Management from UCD Professional Academy.