Chris Coulter

Chris Coulter's work experience includes:

- Customer Support Manager at Openprise since 2020.

- Customer Support Manager at LumiGrow, Inc. from 2016 to 2020. Managed a team of 8 staff, transformed the support team into a SAAS focused team, and created support and operational manuals for product launches.

- Worldwide Technical Support Manager at Voice Carrier from 2012 to 2016. Managed a team of 12 support members across multiple locations and implemented SugarCRM for issue tracking.

- Technical Support Tier 2 Engineer/Sales Engineer at Voice Carrier from 2010 to 2012. Installed large customer systems, created cross-departmental databases, and provided technical support.

- Assistant for Program Property Coordinator at Sonoma State University in 2009. Conducted inventory spot checks and assisted in the finance department.

- Customer Service Representative at cyLogistics from 2004 to 2007. Sold networking and VOIP products and processed product orders.

- Engineering Intern at Lucesco Lighting in 2005. Assembled and tested engineering units and performed quality control testing.

- V.I.P. Hospitality Host at Shoreline Amphitheater for Live Nation from 2002 to 2006. Provided security for VIP guests.

- Engineering Intern at Laser Shield from 2003 to 2005. Supported PCB assembly, product assembly, unit testing, system testing, and parts logistics for LaserShield products.

Chris Coulter attended Sonoma State University from 2005 to 2010, majoring in Marketing.