Lovey Tolwani

Director, Customer Success at Openprise

Lovey Tolwani has over 30 years of work experience in various roles and companies.

Lovey started their career in 1986 at Sandia National Laboratories as a Hardware Engineer, where they simulated and analyzed CMOS gate array designs.

From 1987 to 1990, Tolwani worked at Motorola as a High End Microprocessor Design Engineer. Lovey collaborated with customers like Apple to specify peripheral chips and provided customer application support.

At Dexter Fortson Associates from 1991 to 1992, Tolwani served as a Product Manager and Design Engineer. Lovey managed a water controller product, designed human interfaces for the Global Positioning Satellite System, and handled product marketing, sales support, and customer coordination.

Returning to Motorola in 1992, Tolwani worked as a Communications Design Engineer, designing communication equipment and writing embedded controller code for high-speed modems. Lovey also designed and implemented Bandwidth-on-Demand switched fractional T1 equipment used for video conferencing.

From 1994 to 2000, Tolwani continued at Motorola as a Senior Microprocessor Design Engineer. Lovey worked with customers to create design specifications, designed SRAM and key-wakeup controllers, and managed quality assurance for embedded controllers used in cell phones.

In 2011, Tolwani rejoined Motorola in a different role as a Data Migration Engineer. Lovey managed the entire data migration process for over 1000 customers, acted as a liaison between customers and engineering teams, and created migration documents and scripts.

Lovey then transitioned to Jobvite, where they worked as a Customer Success Manager in 2016, focusing on implementing the first profitable Professional Services team in Customer Success. Lovey used their skills in product management, sales, and data migration to increase revenue.

In 2015, Tolwani joined Implant Seminars as a Business Data Analyst, responsible for analyzing business data.

Currently, they work at Openprise, starting as a Customer Success Manager in 2016 and progressing to roles such as Senior Customer Success Manager, Enterprise Customer Success Manager, and currently as the Director of Customer Success.

Overall, Tolwani's experience spans technical roles in microprocessor design, hardware engineering, and data migration, as well as customer success and business analytics.

Lovey Tolwani holds a Master's degree in Electrical Engineering from Stanford University. The specific start and end years of this program are not mentioned. Lovey also obtained a Bachelor's degree in Electrical Engineering from the University of Florida. Additionally, Lovey completed a Master's degree in Computer Science from California State University - East Bay, which spanned from 2008 to 2011. Lovey Tolwani has also achieved a certification as a Jobvite Certified Expert from Jobvite, Inc. The specific date of obtaining this certification is not provided.

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Timeline

  • Director, Customer Success

    March, 2022 - present

  • Enterprise Customer Success Manager

    January, 2021

  • Senior Customer Success Manager

    August, 2018

  • Customer Success Manager

    November, 2016