Alissa Burch

Alissa Burch is a Customer Success Manager SMB II at OpenSesame, with a previous role as Customer Success Manager SMB. Prior experience includes serving as an International Assignment Consultant at Graebel Companies, Inc. and as an Operations and Workflow Optimization Consultant at Alissa Burch Consulting LLC. From 2006 to 2021, Alissa held the position of Director of Post-Sales B2B Client Relationships at Exito Travel, where responsibilities included leading post-sales operations, hiring and training team members, and collaborating with executives to enhance client relationships. Alissa also worked as Quality Assurance/Quality Control Director, managing corporate travel needs for major B2B clients. Alissa holds a Bachelor of Arts in Psychology from the University of Colorado Boulder.