HS

Hajime Sakuma

Customer Support Specialist at OpenSpace

Hajime Sakuma has a diverse work experience spanning over two decades. In 2001, they worked as a QA/Localization Engineer at Ariba Celcom LLC where they conducted functional testing, advised development teams, and managed software localization tasks. Hajime then moved on to Citigroup in 2003, where they served as a Technical Analyst, identifying internationalization issues, coordinating localization tasks, and ensuring proper documentation. In 2004, they joined Microsoft as a Project Manager, providing business inputs, managing project schedules, and coordinating system implementations. Hajime then worked at Dow Jones from 2005 to 2013 in roles such as Customer/Technical Support and Project Analyst. Hajime handled customer queries, participated in product testing, and provided valuable feedback. From 2014 to 2019, Hajime served as a Product Support Specialist at Trust International, offering assistance to hotel industry customers and independently managing small projects. Afterward, they worked as a Customer Sales Representative at iPass and iPass Ltd from 2015 to 2019, focusing on sales and customer support. In 2019, they joined Ovum as a Senior Customer Success Manager and later moved to Omdia in the same role in 2020. Currently, Hajime is employed at OpenSpace as a Customer Support Specialist.

Hajime Sakuma completed their Bachelor's Degree in Fine Arts at The University of Texas at Austin in 1998. Following this, there is no specific information available about their education until the present time. Nevertheless, Hajime Sakuma has obtained additional certifications such as "Informa Ignite - Data Driven Journey - Green Belt" from Informa in September 2022, "Learning Personal Branding" from LinkedIn in January 2021, and "Sales: Customer Success" from LinkedIn in December 2019.

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Timeline

  • Customer Support Specialist

    May, 2023 - present

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