Daiane Bottin

Daiane Bottin is a professional specializing in quality and process analysis, currently serving as an Analyst of Processes and Quality at Opentech since May 2023, focusing on ISO 27001 implementation and NPS. Prior experience includes roles at MILIUM, where responsibilities entailed policy and process development, BPMN flow mapping, and training for HR sectors. At Maria Açaí, Daiane established the Quality Committee and improved service processes while handling customer relations through various channels. Experience at Nissan Barigüi involved leading quality processes across multiple locations and providing training, complemented by administrative roles in public health and cultural organizations. Daiane's educational background includes ongoing studies in Management Processes at Senac Santa Catarina and previous degrees in Quality Management from UniSociesc.