BRANDON JAVIER GIRON JIMENEZ

Brandon Javier Giron Jimenez has a diverse work experience spanning multiple industries. BRANDON JAVIER currently works at OpenVPN Inc. as the Technical Network Support Team Lead for the Americas Region. Their responsibilities include providing top-notch support to OpenVPN customers, conducting training sessions for support engineers, and addressing customer needs and technical issues. BRANDON JAVIER also creates knowledge base articles, assists with proof of concept and initial deployments, and leads incidents for key accounts and multiple customers simultaneously. Brandon possesses expertise in providing technical support for OpenVPN Access Server and OpenVPN Cloud products, implementing VPN routing and configuration, and handling major cloud solutions. BRANDON JAVIER joined OpenVPN Inc. in 2021 as a Network Support Engineer before being promoted to their current role.

Prior to working at OpenVPN Inc., Brandon worked at SYKES as a Cisco TAC Security Engineer. In this role, they provided excellent support to Cisco customers, troubleshooting complex technical issues and ensuring customer satisfaction. BRANDON JAVIER initially joined SYKES as a Tier 1 Engineer and later progressed to the role of Tier 2 Engineer.

Before their tenure at SYKES, Brandon worked at Jumio Corporation as a Verifier and at Bavaria - Colombia as a Production Operator. At Jumio Corporation, they were responsible for verification tasks, and at Bavaria - Colombia, they worked as an operator in the production department.

Overall, Brandon Javier Giron Jimenez has demonstrated a strong expertise in technical support, customer service, and troubleshooting throughout their career.

Brandon Javier Giron Jimenez completed their education as follows:

From 2010 to 2012, they attended the Servicio Nacional de Aprendizaje (SENA) and earned a degree in Tecnologia en Mantenimiento Electronico e Instrumental Industrial. Their field of study was Tecnología/Técnico de electrónica industrial.

From 2012 to 2017, they studied at the Universidad Nacional Abierta y a Distancia, where they obtained a Grado en Ingeniería in Ingeniería eléctrica y electrónica.

In terms of additional certifications, Brandon acquired several qualifications in various fields. In December 2020, they received the Cisco Certified Specialist - Security Core certification from Cisco. In February 2020, they achieved the Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) and Cisco Certified Network Associated Routing and Switching (CCNA R&S) certifications, also from Cisco. BRANDON JAVIER obtained the NDG Linux Essentials certification from the Linux Professional Institute in April 2020, and in June 2021, they acquired the Cybersecurity Essentials and Introduction to Cybersecurity certifications from Cisco.

In 2022, Brandon obtained multiple certifications. In January 2022, they earned the Cisco Certified Network Professional Security (CCNP Security) and Cisco Certified Specialist - Network Security Firepower certifications from Cisco. BRANDON JAVIER also obtained the AWS Partner: Accreditation (Technical) from Amazon Web Services (AWS) in March 2022. Furthermore, they received the AWS Partner: Cloud Economics Accreditation in April 2022, and finally, they achieved the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in December 2022.