Gabriela Alina Popa

Director Customer Experience at Operative

Gabriela Alina Popa has a diverse work experience spanning various roles and industries. Gabriela Alina began their career as a Secretary at SIT Color SRL in 2012 and later worked as a Secretary at Gama Biochimica SRL from 2012 to 2014. Gabriela Alina then transitioned to a Sales Agent role at Gama Biochimica SRL from 2014 to 2015.

In 2010, Gabriela joined Silvdor SRL as an Economist, a position they held until 2015. Their responsibilities in this role encompassed financial analysis and management.

Since 2015, Gabriela has been associated with Operative, initially working as a Customer Support Analyst until 2019. Gabriela Alina then took on the role of Service Management Analyst/Release Manager, where they contributed to the coordination and management of releases across different teams and locations. Subsequently, they were promoted to Associate Director, Customer Support in 2021, and later to Associate Director - Customer Support in 2022.

Throughout their career, Gabriela has demonstrated strong communication and coordination skills, along with the ability to manage relationships and resolve issues. Gabriela Alina has also been involved in change management and problem-solving activities. Overall, their work experience showcases their versatility and proficiency in various domains.

Gabriela Alina Popa has a Master's Degree in Accounting from the Faculty of Economics and Business Administration, which they obtained from 2009 to 2011. Gabriela Alina also has a degree in Accounting and Corporate Information Systems from the same institution, which they pursued from 2006 to 2009. Their field of study for both degrees was focused on accounting and financial reporting.

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