Jonathan V.

Jonathan V. has a diverse work experience spanning different roles and industries. Jonathan started their career as a Banking Customer Support at Liberbank, S.A., where they managed late payment portfolios, financial products, and provided customer support. Jonathan then moved on to work as a Scholarship student at the University of Castilla-La Mancha, supporting library users and managing services. Jonathan later became a Customer Service Representative at Teleperformance Portugal, handling customer service via email for Project Wish. Jonathan then joined the Mercedes-Benz Customer Assistance Center Maastricht NV as a Customer Service Representative for Road Assistance, providing roadside assistance to Mercedes-Benz and Smart customers. Currently, they work at OPINATOR as a Customer Success Manager and Solution Specialist, collaborating in the construction of digital interaction experiences, creating communication materials, and executing and managing Marketing Automation campaigns. Overall, Jonathan has developed strong customer service and problem-solving skills through their various roles.

Jonathan V. completed their Bachelor's degree in Economics with a Mention in International Product and Factor Markets at Universidad de Castilla-La Mancha in 2019. Jonathan is currently pursuing a Master's degree in Data Science & Business Analytics at the same university, with an expected graduation date in 2022.