Valeria Lugo Castro

Customer Success Team Leader at OPINATOR

Valeria Lugo Castro has a diverse work experience history. Valeria began their career as a Técnico en imagen para el diagnóstico at Odonto Asistencia C.A in April 2015 and worked there until June 2016. In this role, Valeria performed dental radiographs and impressions, worked in a team, and assisted patients with their dental needs.

Next, Valeria worked as a Servicio de atención al cliente at Rapidfot from August 2016 to February 2017.

Valeria then interned as a Customer Service Intern at Agropecuaria Ponce & Asociados from March 2017 to October 2017.

Valeria then transitioned to a role as a Customer Success Manager at OPINATOR in October 2018. In this position, they provided implementation and functional improvement analysis for B2B projects. Valeria also conducted analysis and reporting through analytical dashboards.

Valeria's most recent role at OPINATOR was as a Customer Success Team Leader, which they started in July 2022 and continues to hold.

Valeria Lugo Castro's education history begins in 2012 when they attended Universidad Arturo Michelena. At this institution, they pursued a degree in "Técnico Superior en Imagen para el Diagnostico" and specialized as a "Técnico en radiología médica." Valeria'sstudies at this university lasted until 2014.

Following this, Valeria enrolled at Escuela Profesional Javeriana in 2017 and completed their studies in 2019. Valeria pursued a degree in "Marketing y publicidad" during this time.

Most recently, Valeria began their Master of Business Administration (MBA) studies at ThePower Business School in 2020. As of now, there is no specified end year for this program, indicating they may still be currently pursuing their degree.

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Timeline

  • Customer Success Team Leader

    July, 2022 - present

  • Customer Success Manager

    October, 2018