Kamal R

Kamal R has a diverse work experience spanning over 14 years. Kamal started their career in 2006 as a Customer Support Officer at Suitall Infotech Pvt Ltd, where they made outbound sales calls and handled escalation calls. From 2008 to 2014, they worked as a Senior Customer Support at Sutherland, where they handled customer inquiries, complaints, and billing questions, while consistently meeting performance benchmarks.

In 2014, Kamal joined Zoniac, Inc as a Senior Customer/Technical Support Executive. Kamal reported to the Support & Product Manager and managed customer relationships, provided support, and resolved issues. Kamal also implemented processes and procedures to measure customer relationships' health and identified best practices in product deployment.

In 2017, Kamal became a Manager of Client Success at Talent Recruit Software Pvt. Ltd. Kamal was the first point of contact for customer training, data conversion, and problem-solving. Kamal conducted online training sessions for new clients and ensured timely resolution of customer support issues.

Currently, Kamal works as a Senior Manager of Client Success/Support at Opkey since 2020. The specific responsibilities are not provided, but their role likely involves managing client relationships and ensuring their success with Opkey's products or services.

Kamal R began their education in 1996 at Lions Matriculation Hr.Sec.School, where they pursued a Bachelor's degree in Maths and Computerscience. Kamal successfully completed their studies in 2000. Later, in 2015, Kamal R attended Dr. C. V. Raman University in Kota Bilaspur, where they pursued a Bachelor of Business Administration (BBA) degree in Business Administration and Management, specializing in General Management. Kamal concluded their studies at the university in 2017.