John Dinapoli

Director Of Customer Success And Professional Services at OPSWAT

John DiNapoli has extensive experience in the technology industry, with a focus on customer success and professional services. John is currently the Director of Customer Success and Professional Services at OPSWAT, a global cyber security company. In this role, they are responsible for identifying, detecting, and remediating advanced security threats from data and devices. Prior to joining OPSWAT, John was the Sr. Director of Customer Support & Success at ScaleArc. John has also held various roles at ScaleArc, including Support Director and Global Support Manager. John has previous experience as a Technology and Management Consultant at DiNapoli T&M, as well as an IT Support Manager at VMware. Before that, they worked as a Senior Manager/Engineer at Oracle Corporation and a Support Manager/Engineer at Boole & Babbage. John began their career as a Senior Support Technician at Wells Fargo Bank and a Senior Sales/Tech Support Engineer at MiCC Corp. John has demonstrated their expertise in project management, team leadership, and customer support throughout their career.

John DiNapoli attended California State Polytechnic University-Pomona from 1983 to 1987. During this time, they focused on studying Electrical Engineering/Computer Science. However, the information does not specify whether they obtained a degree or not.

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Timeline

  • Director Of Customer Success And Professional Services

    August, 2018 - present