Luis del Valle - Lopez

Luis del Valle - Lopez is a skilled technical support professional with extensive experience in troubleshooting software and hardware issues across various systems. Currently employed at Optec Displays, Inc. since March 2023, responsibilities include resolving complex technical problems related to Windows systems, TCP/IP configurations, and LED displays, while managing customer support tickets via ERP systems. Previous roles highlight a strong customer service focus, including positions at Solugenix as a Technical Support Representative, Plumbing Master as a Senior Dispatcher, and UPS where Luis held supervisory roles. Educational qualifications include an Associate of Science Degree in Cyber Defense, Cybersecurity, and Networking from Riverside City College.