Optima Health
Doug Jethro has over 15 years of experience in workforce management across various sectors. Currently serving as Workforce Manager at Sentara Health since June 2022, Doug previously held the position of Manager, Workforce Management at Anthem, Inc. from March 2020 to June 2022. Prior to that, Doug was Vice President of Call Center Technology and Workforce Manager, AVP at Crescent Bank & Trust from September 2015 to March 2020, and Workforce Manager at Cox Communications from January 2008 to September 2015. Doug Jethro earned a Bachelor's degree in Economics from William & Mary between 1984 and 1988.
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Optima Health
At Optima Health, our goal is to improve health every day, by providing our members with the services, tools, and information to make better choices about their healthcare. We offer innovative programs for members with chronic illnesses, customized wellness programs, integrated clinical and behavioral health services, and pharmacy management—as well as comprehensive health insurance plans. With more than 35 years of experience in the health insurance arena, Optima Health offers a suite of commercial products including consumer-directed, employer-owned and employer-sponsored plans, individual health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. We provide health insurance coverage to over 590,000 members. Our provider network features 35,000 providers including specialists, primary care physicians, and hospitals across Virginia. To learn more about Optima Health, visit optimahealth.com.