Kelly Millea

Customer Success Manager at Optimal Workshop

Kelly Millea has a diverse work experience spanning several companies and industries. Kelly is currently working at Optimal Workshop as a Customer Success Manager since 2022.

Before that, from 2018 to 2022, they were a Client Services Specialist at AskYourTeam. In this role, they developed and maintained long-term relationships with clients across the public sector, local government, and private sector. Kelly worked with organizations to implement surveys and gain insights that helped leaders identify priorities and build productive cultures.

Prior to that, Kelly worked at Spark New Zealand from 2011 to 2018. Kelly held roles such as Project Co-ordinator and Service Coordinator. In these positions, they were responsible for project management, coordination, and resource management. Kelly also maintained customer relationships and ensured service level agreements were met.

Kelly's work experience also includes roles at BT and Telecom NZ. At BT, they worked as a Project Manager and PMO Project Manager, overseeing projects related to flexible attendance patterns and major accounts. At Telecom NZ, they served as a Project Facilitator, leading a team and overseeing project implementations for large corporate customers.

Early in their career, Kelly worked as a Telecommunications Administrator at LIFFE, where they handled telecommunications orders and progress for member companies on the trading floor.

Overall, Kelly Millea has a strong foundation in customer success, project management, and client services, with experience across various industries.

Kelly Millea attended Colenso High School from 1984 to 1986. No specific degree or field of study was provided. In addition, Kelly obtained a certification in "Customer Success for Impact" from Winning by Design in April 2023. These are the only educational experiences and certifications available for Kelly Millea.

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Previous companies

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Timeline

  • Customer Success Manager

    May, 2022 - present