Jose Mathew

Jose Mathew is an accomplished professional with extensive experience in sales enablement, customer relationship management, and operational leadership. Currently serving as a CRM Manager at Optimise since March 2025, Jose has a proven track record of increasing customer retention and driving product adoption through collaboration with cross-functional teams. Prior to this role, Jose worked as a Sales Enablement Specialist at JoVE, where efforts resulted in enhanced customer engagement and satisfaction. Jose also held positions at Amazon, United Minerals, Spring Water Solutions, and Zigma Systems, showcasing expertise in operational support, sales management, and customer service optimization. Educational qualifications include a Postgraduate degree in Operations Management from Unitec and a Bachelor of Business Administration from Mahatma Gandhi University.