Allison S.

Allison S. currently serves as the SVP of Customer Success at Optimizely, where leadership focuses on enhancing client satisfaction and retention through innovative solutions in the digital experience sector. Previously at SAP, Allison advanced to the role of Head of Transformation for the APJ region, driving cloud transformation and improving the customer experience. Throughout her tenure at SAP, Allison transitioned the Customer Engagement & Experience team structure, managed significant business retention, and led large teams in customer success initiatives. With a history in customer success roles at companies like Gigya, Stackla, and Adobe, Allison has consistently delivered strong results in driving customer satisfaction and business performance, underscored by educational credentials from Quinnipiac University in Marketing and International Business.