Hsi-Pei Liao

Hsi-Pei Liao has a diverse range of work experience in technical support and customer support roles. They recently worked as a Technical Support Team Lead at Optimove starting in 2022. Prior to that, they held various positions at Fundraise Up, including Head Of Customer Support, Senior Support Engineer, and Support Engineer, from 2020 to 2022. They also worked as a CRM Coordinator at Transportation Alternatives from 2018 to 2020, where they managed the Salesforce database and supervised a team. Hsi-Pei Liao has experience in client support engineering at Sailthru from 2017 to 2018. Before that, they worked as a Technical Support Expert at NT-ware Systemprogrammierung from 2013 to 2017, resolving technical escalations and managing client relationships. They also held management positions at Application Security, Inc. as a Customer Support Manager and Customer Support Team Lead from 2005 to 2013. Hsi-Pei Liao started their career as a Field Systems Specialist at Pitney Bowes from 2004 to 2005 and as a Technical Service Representative at FedEx Express from 2000 to 2003.

Hsi-Pei Liao earned an Associate in Applied Science degree in Computer Information Systems from the State University of New York at Delhi between 1995 and 1997.