Luke James is a CRM Strategist at Optimove since September 2024, bringing extensive expertise from their previous role as CRM Manager at Kindred Group plc from January 2021 to September 2024, where Luke also served as a CRM Executive and Customer Services Agent. Prior experience includes working as a Ticket Sales Assistant at Derby County Football Club from August 2017 to August 2020 and as a Guest Services staff member at Adventure Parc Snowdonia in summer 2018. Luke James holds a Bachelor's degree in Sport Management from the University of Derby, completed in 2020.
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