SM

Sigal M.

Customer Success Team Lead at Optimove

Sigal M. has a diverse work experience in customer success, events management, office management, and marketing. Sigal started their career in 2007 as a Junior Buyer at Amdocs, where they developed supplier relationships and managed corporate purchases. Sigal then took on the role of Marketing Buyer, where they performed contract negotiations and generated saving initiatives. Later, they became the Senior Marketing Buyer and Events Manager, overseeing EMEA operations and enabling digital transformation for communications companies. In 2012, Sigal joined the Ministry of Foreign Affairs of Israel, first as an Office Manager, handling correspondence and managing the Ambassador's schedule. Sigal then became the Chief of Staff - Partnerships and Events Manager at the Israeli Embassy in London. In this role, they were responsible for producing and managing embassy events, as well as establishing partnerships with various entities. Sigal's most recent position is with Optimove, where they started as a Customer Success Manager and eventually progressed to Senior Customer Success Manager and currently serves as the Customer Success Team Lead.

Sigal M. holds a Bachelor's degree in Statistics from the University of Haifa. Sigal also has a certification in Senior Buyer, however, no details regarding the institution, month, or year of obtaining the certification are provided.

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Timeline

  • Customer Success Team Lead

    July, 2021 - present

  • Senior Customer Success Manager

    March, 2020

  • Customer Success Manager

    October, 2018