Youval Polacsek is a seasoned professional with extensive experience in customer solutions and technical success. Currently serving as a Customer Solutions Engineer at Optimove since January 2024, Youval previously held the position of Technical Customer Success Manager at Mona Labs from February 2021 to February 2024. Prior roles include Customer Support Manager at Green Invoice from June 2019 to February 2021 and Senior Operations Manager at Young Travelling from June 2018 to June 2019, where Youval led international travel initiatives and ensured optimal customer experiences. Earlier experience includes Acquisition and Site Manager at The Better Guys LTD from April 2016 to May 2018, managing restaurant acquisition and budget planning, and Senior Counselor at The Jewish Agency for Israel from 2012 to 2013, facilitating leadership activities for young adults. Youval holds a degree in Full-Stack Development from Elevation, obtained in 2019.