Nicki M.

Nicki M. is a seasoned human resources professional with extensive experience in talent management, employee relations, and strategic HR planning. Currently serving as a Senior Human Resources Professional at Optimum Employer Solutions since June 2018, Nicki has previously held significant HR roles at Amazon, where contributions included developing HR strategies for the Amazon Robotics Fulfillment Centers and improving employee engagement scores. Prior experience includes serving as a Human Resources Business Partner at Western Dental Services, where a focus on talent management reduced turnover rates by 20%, and an Executive Assistant position at Jack's Surfboards, which involved strategic planning and personnel restructuring. Nicki holds a Bachelor of Science degree in Human Resources Management from California State University, Long Beach, along with two associate degrees in the same field from Golden West College and Orange Coast College.