Neil Pawling

Neil Pawling is a seasoned professional with extensive experience in IT service management and technical consulting. Currently serving as Service Delivery Manager at Optimum Healthcare IT since February 2023, Neil previously held multiple roles at Acorio from January 2021 to February 2023, including Consulting Manager, where leadership of a technical consulting team was a key responsibility. Neil’s background includes significant contributions as a ServiceNow Applications Engineer II at Cardinal Innovations Healthcare, where responsibilities included implementing ITSM solutions and managing system expansions. Earlier experience includes roles as SharePoint Solution Architect II and Content Webmaster for the City of Charlotte, showcasing a strong foundation in web development and content management. Neil holds a Bachelor’s degree in English from the University of North Carolina at Charlotte and an Associate's degree in Arts from Central Piedmont Community College.