Domingo Ramos is currently the Director of Go To Market and Customer Base Management Strategy at Optimum, where they spearhead customer segmentation strategies and enhance predictive retention initiatives. Previously, they held leadership roles at prestigious companies such as Prudential and MetLife, focusing on customer experience and marketing transformation. Domingo has a strong background in CRM strategies, having implemented creative methodologies that significantly improved customer service and retention metrics. They are pursuing a BS in Marketing at Penn State University and an MBA at NYU Stern School of Business.
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