Joe Williamson is an experienced CX leader specializing in sales operations, customer retention, and reducing customer churn through effective value selling and cross-functional partnerships. Joe currently serves as the Director of Customer Success & Retention at Optimum, a role held since 2025, and has previously held various leadership and technical positions across companies like Enriquez Roofing and Microsoft. With a notable history of improving customer experiences and motivating teams, Joe's background includes positions in technical support and systems analysis at organizations such as Suddenlink Communications, Texas Instruments, and ExxonMobil Global Services Company.
This person is not in any teams
This person is not in any offices