Chris Walters currently serves as the Director of Customer Success & Retention at Zenfolio Inc, a role undertaken in January 2024. Prior to this position, Chris held various leadership roles at ShootProof from December 2013 to January 2024, including Director of Retention & Loyalty and Senior Success Manager for Premier Accounts. Chris has extensive experience in customer enablement, retention strategies, and relationship management, marked by significant achievements such as increasing activation rates and migrating over 26,000 studios to ShootProof Pay. Chris's career also includes positions at OnCourse Learning, Traylor Business Service, and Cengage Learning, along with founding Chris Walters Photography. Educationally, Chris holds a BBA in Marketing from Kennesaw State University's Michael J. Coles College of Business.
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