Gonzalo Alvarez Ibacache

Gonzalo Alvarez Ibacache has a diverse work experience spanning different industries and roles. In 2019, they joined Option as the VP of Sales, where they focused on building lasting relationships with clients in the retail, telecommunications, government, and mining sectors. Gonzalo also oversaw the implementation of advanced analytics projects and managed a portfolio of consulting projects.

Prior to this, from 2018 to 2019, Gonzalo worked at Marss International SPA as the Quality Control and Marketing Deputy Manager, where they played a role in managing quality control and marketing operations.

From 2016 to 2018, they served as a Senior Project Manager at Telefonica Chile, where they managed various projects and ensured the achievement of key performance indicators (KPIs) related to sales, client satisfaction, and contracts. Gonzalo also implemented COPC (Customer Operations Performance Center) standards, resulting in significant improvements, such as a 20% reduction in general unpaid invoices.

In 2014, Gonzalo held multiple roles at Telefonica Chile, including Senior Project Manager and Project Leader. In these positions, they led the implementation of new sales personnel profiles, optimized web sales projects, and coordinated with international call centers.

Gonzalo also has experience as a Senior Project Manager at Telefonica Chile, where they were responsible for post-sales operations, managing mobile and land projects to ensure client satisfaction and compliance with contractual standards.

Furthermore, they have worked in roles such as Inspector Surveyor at Zavala y Cia, Transviel Maritime Consultant, and Consultora Optimiza Ltda., gaining experience in surveying, logistics coordination, and process management.

Overall, Gonzalo Alvarez Ibacache has proven expertise in sales, project management, quality control, and marketing, along with a strong focus on client satisfaction and achieving business objectives.

Gonzalo Alvarez Ibacache's education history begins in 2007 when they enrolled at Universidad San Sebastián to pursue a degree in Industrial Civil Engineering. Gonzalo completed their studies in 2012, although the field of study is not specified.

In 2014, Gonzalo Alvarez Ibacache attended IDDE Business School, where they obtained a Master of Business Administration (MBA) degree in General Management of Companies. Gonzalo continued their education at Universidad de Alcalá that same year, earning a second Master of Business Administration (MBA). This degree focused on General Management of Companies and Managerial Skills.

The provided information does not specify the end year for the University of Alcalá MBA program, so it is possible that Gonzalo Alvarez Ibacache obtained this degree in 2016 as well, in line with their studies at IDDE Business School.