Lori Ferrara

Lori Ferrara is currently the Patient Service Center Director at Options Medical Weight Loss. Previously, Lori held positions as a Patient Service Center Manager at Diagnostic Clinic Medical Group - Largo and as a Call Center Director at Be Aveda Institutes. Lori's experience includes managing call center operations, recruiting and coaching team members, analyzing performance reports, and implementing strategies to improve operational efficiency. Additionally, Lori has a background in employee development, performance management, and training and development.