Adrian Padilla

Adrian Padilla is a skilled IT professional with extensive experience in technical support and user onboarding. Currently serving as a Support Engineer at Options Technology, Adrian manages user onboarding processes on Azure AD and oversees Cisco DUO user operations. Previously, as an IT Support Specialist at UBS, Adrian provided troubleshooting assistance to over 10,000 users and facilitated remote installations of proprietary applications. Experience at MS Shift, Inc. involved supporting proprietary software for 600 properties, addressing various user issues through multiple communication channels. Additionally, Adrian's background includes a role as an Information Technology Specialist at Per Scholas, focusing on developing emerging IT talent. Adrian holds certifications in A+ and Net+ from Per Scholas and an Associate's degree in Massage Therapy from Queens Borough Community College.