Michelle (Huber) Majors

Michelle (Huber) Majors has worked in the customer service industry for over 15 years. In 2013, they began their role as Senior Partner at The Salon and Spa Institute, Inc., where they facilitated high impact training and customer care integration. That same year, they also began their role as Customer Service Manager at Optronics International LLC, where they directed and coordinated 7 customer service team members to ensure delivery of excellent support. In 2006, they were recruited to be the Director of Customer Care at ORS Nasco, where they led a team of 22 leaders and had a $5M operating budget. Lastly, from 2001 to 2013, they worked as Customer Service at The Rich Dad Company, managing all aspects of world-wide customer support and speaking on stage with Robert Kiyosaki on several occasions.

Michelle (Huber) Majors is currently enrolled in an AA in Business Management at Tulsa Community College. Michelle has also completed The Landmark Forum Programs at Landmark Worldwide in San Francisco, California in 2004. In addition, they have obtained several certifications, including ISO 9001:2015 Lead Auditor from CALISO in June 2019, ISO 9001:2008 Lead Auditor from CALISO in February 2016, Certified CASHFLOW Trainer from The Rich Dad Company, Certified Facilitator from SalesPartners, Certified Facilitator, Introduction to Managerial Leadership from United Stationers, Inc., Certified Instructor, Quality Assurance from Verint Systems, Inc., Completed DELTA Training from United Stationers, Inc., and Contact Center Management from Verint Systems, Inc.