Hilary Crosier

Hilary Crosier is a highly experienced Facets Configuration Analyst currently employed at Optum since June 2024, previously holding the same title at CareSource from February 2016 to May 2024. Prior to this, Hilary worked as a Configuration Analyst at AmeriHealth Caritas and as a Facets Configuration Analyst at Blue Cross Blue Shield of WNY, where responsibilities included maintaining billing components and analyzing product implementations. Hilary began a career at BCBS of WNY in various roles, including Team Leader, Training Specialist, Claims Coding Specialist, and Customer Service Representative, accumulating extensive experience in technical support, staff supervision, and claims processing. Hilary holds an Associate's Degree in Medical Assisting and an Associate of Arts and Sciences from Alfred State College.