Jignesh Pillay is a seasoned Program Manager with over 24 years of experience across BPO, ITES, and Life/Health Insurance operations. Currently, they serve as the Sr. Director of Projects and Operations at Optum, a position held since 2011. Jignesh's previous roles include Manager at Metlife India Insurance Co. Ltd and Program Manager at Unisys. They are certified in Project, Program, and Portfolio Management by IIM, Bangalore, and completed a six-month Accelerated Capability Enhancement program there as well. Jignesh has extensive experience working with cross-functional, globally dispersed teams.
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