Kayla Hillery

Kayla Hillery, MBA-HM, MSN, RN, CCDS, CPC, is an accomplished nursing and healthcare professional currently serving as a Senior Clinical Claim Review RN at Optum since September 2025, and as Chief Executive Officer of Nurse Kay Services, LLC since June 2024, where strategic vision and business operations are developed and overseen. Previous experience includes roles as Senior Clinical Auditor at Blue Cross & Blue Shield of Mississippi, and Senior Stars Improvement Clinical Professional and Quality Assurance Professional at Humana. Additional experience encompasses clinical positions at the University of Mississippi Medical Center, Centene Corporation, Blessed Hands Home Health, JACKSON HINDS COMPREHENSIVE HEALTH CENTER, and St. Dominic Hospital, showcasing a diverse background in clinical documentation, quality assurance, and nursing leadership. Hillery holds an MBA in Healthcare Management and an MSN in Nursing Leadership and Management, both from Western Governors University.