Marci Lubs

Marci Lubs is a seasoned operations manager with extensive experience in continuous improvement and team leadership across various industries. Currently serving as Operations Manager for both the Arizona Resource Team and the Care Management Team at Optum since August 2022, Marci has successfully built and launched new teams to enhance primary care patient resolution and developed a comprehensive onboarding system that increased new-hire productivity by 15%. Previous roles include Corporate Continuous Improvement Manager at Core Molding Technologies, overseeing HR functions and driving operational excellence, and various managerial positions focusing on lean principles and process improvement at companies such as Securaplane Technologies, Real Alloy, and Cooper Standard. Marci holds a master's degree in Health & Biomedical Informatics from Arizona State University and another master's in Industrial and Organizational Psychology from Purdue Global, in addition to a bachelor's degree in Business Administration and Management from the University of Tennessee at Martin.