Shanna Kennedy

Shanna Kennedy has a diverse work experience spanning over several years. Shanna began their career as a Corporate Accountant at Ritter Communications, where they implemented process improvements and cost-saving measures. Shanna then moved on to become a Human Resources Manager, overseeing payroll, benefits, and personnel issues. Shanna subsequently took on the role of Vice President of Customer Service, where they built and launched a new customer service division and established call center policies and procedures. Shanna was also promoted to Vice President of the Business Services Division, where they led operations, managed profitability, and provided strategic direction. After their time at Ritter Communications, Shanna launched a consulting firm called Visionary Analytics, specializing in sales force and customer service training, as well as business plans. Currently, they serve as Vice President of Human Resources and Finance at Optus Inc, where they develop and implements HR strategies and manages the annual operating budget process. Shanna is a valuable asset with extensive experience in HR, customer service, and business development.

Shanna Kennedy attended Valley View High School from 1981 to 1993, although no degree or field of study is specified. Later, they enrolled at Arkansas State University and graduated in 1997 with a B.S. degree in Accounting. Additionally, Shanna obtained the certification of Licensed CPA from the State of Arkansas in 1999, although it is currently inactive. No further details are provided regarding the institution from which they obtained this certification or the specific month and year they obtained it.