Anil Singh is a dedicated Senior Customer Success Manager at Oracle, specializing in Java subscriptions and fluent in German. With over 16 years of experience in SaaS, Anil has demonstrated expertise in renewals, escalation management, and customer experience strategy, achieving a renewal rate exceeding 98% and being recognized as CSM of the Quarter four times. Previously, Anil held roles at Adobe, including Retention Specialist and Customer Success Manager, and has experience in technical support and customer service. Anil holds a Master of Business Administration (MBA) in International Business from Amity University and certifications in Generative AI and AI Prompt Engineering.
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