Daniel Nissen is an experienced Director of Customer Support at Oracle, where they have been managing customer support operations since 2018. With a strong background in the information technology and services industry, they possess skills in management, technical support, requirements analysis, enterprise software, enterprise architecture, and agile methodologies. Prior to Oracle, Daniel held roles such as Senior Manager of Customer Support and Director of North American Support at FatWire Software. They also served as a BSS/Billing Integration Manager at Ericsson from 2002 to 2007. Daniel's educational journey includes studies at Queensland University of Technology and ongoing education at James Cook University.
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