Melissa Douglas is a Strategic Enablement Manager with a strong background in customer success and technology adoption. They have led various roles, including serving as a Principal Customer Success Manager at Oracle CX, where they managed key customer engagements and mentored new hires. Melissa also drove global enablement programs at Oracle, partnering with senior leaders to enhance team performance. They previously worked as an Account Manager at Merkle and as a Strategic Account Manager at Ascent360, showcasing a commitment to improving client relationships and driving market success. Melissa holds a Bachelor of Science in Hospitality Management from East Carolina University.
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