Paolo Serraglia is a Senior Support Manager at Oracle, bringing over 30 years of experience in the information technology and services industry. With a strong background in managing international resources across Italy, France, Spain, and Portugal, they have developed expertise in optimizing customer satisfaction and driving innovation. Paolo has also served as Support Manager at Sun Microsystems, where they were responsible for managing teams and critical customer relationships. They hold a degree in Perito Informatica from Cobianchi and are certified as a Data Centre Management Professional and in Oracle Cloud Infrastructure Foundation.
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