Swapna Karnam

Swapna Karnam is a seasoned professional with expertise in consulting and analysis within the utility sector. Currently serving as a Senior Principal Consultant at Oracle since May 2023, Swapna specializes in designing notification systems to enhance customer communication. Prior to this, Swapna held roles such as Senior Functional Consultant at Pacific Data Integrators, where responsibilities included gathering functional requirements for Pacific Gas and Electric and documenting process flows. Experience also encompasses advisory roles at PwC, focusing on configuration management within customer care and billing applications, and testing leadership in upgrade projects at Pacific Gas and Electric Company. Earlier career positions include various roles at Oracle and Hexaware Technologies, alongside a Bachelor's Degree in Electronics and Communications Engineering from Visvesvaraya Technological University.