Vinu Abraham has a diverse professional background with extensive experience in customer service and technical support across multiple industries. Vinu served as Team Lead for Card Operations at Mashreq Global Services from October 2019 to September 2021 and as a Customer Service Associate at ICICI Prudential Life Insurance Company Limited from October 2006 to February 2011. Vinu worked as Branch Service Manager at Max Bupa from February 2011 to December 2012 and held the position of Service Manager for Merchant Services at HDFC Bank from September 2021 to May 2024, overseeing a team of 40 staff and handling POS machine services in Kerala. Currently, Vinu is employed as a Technical Analyst for Cloud Payments with Oracle, providing technical support for Oracle payment cloud services and the Oracle Hospitality Suite in North America, EMEA, and Asia Pacific. Vinu holds a Bachelor of Science in Hotel/Motel Administration/Management from Indira Gandhi National Open University.
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