Jayant Mandal

Jayant Mandal is a Service Delivery Manager specializing in Hybrid Cloud and Managed Services at Orange Business, where responsibilities include solution design and ensuring alignment with client needs. Prior to this role, Jayant Mandal served as a Jeopardy Manager at Expereo, providing L3 support for escalated cases and driving service improvements. Previous experience at Orange Business Services spanned over a decade, with roles including Project Manager, overseeing technical deployments, Handover to Operations Manager, and Lead Service Management Specialist, focusing on service level management and incident resolution. Jayant Mandal holds an M.B.A. in IT & Operations Management from Subharti University.