Tarek El Kady

Tarek El Kady is a seasoned professional with extensive experience in technical operations and support, currently serving as a Business Operations Manager and Technical Account Manager at Orange Business Services since May 2014. In this role, Tarek provides technical expertise and acts as a key liaison among various business units, customers, and vendors, ensuring operational excellence and adherence to contractual obligations. Previous experience includes serving as a Cisco UC/Collaboration Engineer, where Tarek supported Cisco unified communications solutions for notable clients, and working as an Incident Management Specialist for the World Bank's DCSC team, focusing on network infrastructure across multiple regions. Tarek's career began at Vodafone Egypt as a Transmission Engineer, and academic qualifications include a Bachelor of Science in Communication Systems from Ain Shams University.