Lola Ruiz

Lola Ruiz possesses extensive experience in customer service and digital management within the telecommunications sector, currently serving as the Digital Care and Multichannel Access Manager at Orange España since July 2007. Over the years, Lola has held various managerial positions focusing on customer experience, digital support, and knowledge management. Previous roles include Senior Web Designer and User Experience Usability at France Telecom and Graphic Designer positions at Eresmas, Wanadoo, and Banesto. Lola Ruiz holds a Superior Marketing Program degree from ESIC Business & Marketing School, completed in 2015, and studied at Universidad Politécnica de Madrid.