Jean-Luc Ottensen

Jean-Luc Ottensen is an experienced professional in digital transformation and project management, currently serving as the Director of Anticipation and Digital Projects at Orange since March 2008. In this role, Jean-Luc leads the strategy for enhancing the company's digital initiatives, focusing on customer experience and omni-channel journeys. Significant achievements include the revamp of Sosh.fr and the development of point of sales digitalization strategies. Prior to this position, Jean-Luc held roles including Head of Online Shops, where responsibilities encompassed online sales and user experience optimization, and Head of Mobile Games and Applications, focusing on marketing and distribution. Earlier experience includes senior product management and business development roles at Orange France from 2002 to 2007.