Severine Haller

Head of Digital Customer Satisfaction (SOHO SME)

Severine Haller is a Digital Customer Satisfaction Manager (SOHO SME) at Orange, where they contribute to the customer experience strategy and manage the strategic roadmap for digital NPS objectives. Previously, they held roles as a business analyst and senior strategy manager at Orange, and worked as a regulatory economist at France Telecom. Severine has also served as an assistant professor of macroeconomics at ESSEC Business School and consulted for the Ministry of Economics, Finance, and Industry. In addition to their professional experience, they are currently an investor with Team for the Planet, a mission-driven company focused on combating climate change. Severine earned their PhD in Economics from ESSEC Business School, along with several other degrees in applied mathematics and econometrics.

Location

Paris, France

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