Charleen McNamara is a seasoned professional with extensive experience in software quality assurance and systems analysis. Currently serving as a Senior System Analyst at Fidelity Investments since February 2023, Charleen has also held the position of Senior Software QA Engineer at ORBCOMM since October 2021. Previous roles include Business Product Analyst and Senior Software Test Engineer at AMCS Group, and Senior Engineer QA at Aspect Software, where significant contributions were made in testing cloud-based call center solutions and Salesforce integration. Charleen's career path also includes key positions such as Test Lead at Bord na Móna, QA Engineer at Digital River, and Project Manager and Business Analyst at eircom, showcasing a strong background in project management, test strategy development, and team leadership. Education was completed at Assumption Secondary School in Walkinstown from 1992 to 1996.